*Matting or bunching up of hair extensions: Matting is a result of damage to the cuticle, the natural protective layer of hair, due to improper care. For example, excessive heat or coloring the hair can fray the cuticle and create tangles. “Bunching up” may occur if the cuticle has been stripped from the hair due to heat, hair color, or inferior product use. Hair may look dry, dull, and as if it has expanded. Shampoo, condition, brush, and style your extensions according to the aftercare instructions to prevent damage.*When extensions slip out. Many factors can result in slippage: improper care, tension, incorrect use of hair care products, or other factors. It’s important to contact Salon Opa! at (603) 623-0060 as soon as possible if you have slippage or an extension that has come out. This will help us determine why it came out and how to protect your remaining hair extensions
Wigs and Hair Extensions are Final Sale, no returns or refunds.
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